|Job Title||EMS Clinical Quality Coordinator - Part-Time|
|Additional Information||Mon-Fri days|
Mon-Fri days, Part-time (12-16 hrs/wk)
General Summary: This EMS Clinical Coordinator will be responsible for assuring clinical excellence provided by MedCare Ambulance. The EMS Clinical Coordinator will assist in the planning, implementation and analysis of QA and corporate compliance data, and related activities in order to promote health care quality improvements and compliance with federal and local laws and regulations. The EMS Clinical Coordinator will also be responsible for ambulance compliance with local, state and federal laws. The EMS Clinical Coordinator will make and implement recommendations to improve processes.
Primary Responsibilities and Duties:
- Function as a leader and mentor in the arena of patient care and professionalism at all provider levels through classroom, practical and in field assessments and evaluations.
- Works closely with the Medical Director for EAS and System/Regional Medical Control. Attends scheduled EMS coordinators meetings.
- Works closely with hospital personnel to promote the company as well as ensure safe, reliable crew care is delivered.
- Advise company representatives, acting in the role of “training instructor” for a specific training issue or initiative.
- Oversight for retrospective medical record review using clinical judgment, pre-established clinical indicators and criteria.
- Researches and proposes screening criteria and/or remediation guidelines based on best practices, standards of care, protocols, and other germane medical literature.
- Assist in creating and teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
- Demonstrates excellent customer service skills and behaviors toward internal and external customers and co-workers.
- Adheres to department customer service, service excellence, and performance standards.
- Demonstrates personal commitment to the Organization’s core values through active involvement in the performance improvement process.
- Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and departmental safety programs.
- Develop “standards of care” as a benchmark for crew care and documentation.
- Responsible for all aspects of the clinical practice of the health care providers who function in the pre-hospital settings.
- Develop and/or coordinate CQI/QA plan.
- Works with OPS and/or marketing to develop and maintain relationships with SNF, ECC.
- Other assigned tasks and activities that lead to the accomplishment of EAS mission of clinical excellence and customer service.
Knowledge, Skills And Abilities Required:
- Excellent communication skills, Excellent organizational skills, and ability to analyze records and data to produce reports.
- Basic/Intermediate statistical knowledge for collection, analysis and evaluation of gathered QA information.
- The ability to maintain high levels of professional relations. This job requires frequent communication with physicians, nurses and other health care professionals. Requires the ability to confidentially discuss quality information, knowledgably, tactfully and courteously.
- Performs decision making skills in an objective, knowledgeable manner when appropriate.
- Demonstrate strong leadership skills.
Minimum Education: Paramedic with Critical Care Training and certifications, preferred.
Minimum Work Experience : Strong medical background with a minimum five years previous experience as a Paramedic. Prefer experience in Quality Management and Office software applications.
Analytical Demands: The job requires the ability to integrate clinical knowledge Medicare and other third party payer requirements and Quality Assessment practices. Requires basic/intermediate statistical knowledge for collection, analysis, and evaluation of QA information.
Community EMS utilizes Direct Deposit for compensation. As a condition of employment, all employees must designate a financial institution equipped to accept direct deposits and the number of the account into which the deposit is to be made.